I check EasyJet's web site and they don't seem to have a Contract of Carriage available to view on their web site. I found several call centers that you can contact.
Customer Services: 0871 244 2366 (calls cost 10p per minute; calls from mobiles and other networks may cost more)
Call Customer Services to:
Correct minor spelling mistakes in passenger names or incorrect titles
Confirm the details of your booking or to check if your booking has gone through
Make baggage enquiries, including lost or damaged
Claim refunds, credit files or make transfers from disrupted or cancelled flights
Claim under our price promise policy
Claim under our 24 hour booking cancellation policy
Discuss any other issues not covered above
Sales and changes to existing bookings: 0905 821 0905 (calls cost 65p per minute; calls from mobiles and other networks may cost more)
Call Sales to:
Book a new seat if you are looking to travel within the next two weeks
Transfer a seat on an existing booking
Make a name change (For minor spelling mistakes or incorrect titles contact Customer Services)
Book car hire, hotel accommodation and car parking
Make a booking outside the 2 week window when using a credit file.
Callers should check with the bill payer before phoning. Calls may be recorded or monitored for quality and training purposes.
If you are calling from abroad, please telephone the relevant number below:
in Greece, 210 353 0300
in Denmark, 7012 4321
in Portugal, 808 204 204
in Republic of Ireland 1890 923 922
in France: Please note that the three telephone numbers below can only be dialled from France. Web Support: 0899 70 10 17 (Saturday and Sunday 9:00 to 17:00hrs) (calls cost 1.349 € per call and 0.337 eur per minute; calls from mobiles and other networks may cost more). Customer services: 0826 10 26 11 (calls cost 0.15 € per minute; calls from mobiles and other networks may cost more). Sales and changes to existing bookings: 0899 70 00 41 (calls cost 1.349 € per call and 0.337 € per minute; calls from mobiles and other networks may cost more).
in Germany, Web Support: 0900 11 00 159 (Saturday and Sunday 9:00 to 17:00hrs) (calls cost 1.54€ per minute; calls from mobiles and other networks may cost more). Customer services: 01805 029 292 (calls cost 0.14 € per minute; calls from mobiles and other networks may cost more). Sales and changes to existing bookings: 0900 11 00 161 (calls cost 1.03 € per minute; calls from mobiles and other networks may cost more).
in Holland, Web Support: 0900 265 8021 (Saturday and Sunday 9:00 to 17:00hrs) (calls cost 0.80€ per minute; calls from mobiles and other networks may cost more). Customer services: 0900 265 8020 (calls cost 0.15 € per minute; calls from mobiles and other networks may cost more). Sales and changes to existing bookings: 0900 265 8022 (calls cost 0.80 € per minute; calls from mobiles and other networks may cost more).
in Spain, Web Support: 807 450045 (Saturday and Sunday 9:00 to 17:00hrs) (calls cost 1.10€ per minute; calls from mobiles and other networks may cost more). Customer services: 807 070070 (calls cost 0.36 € per minute; calls from mobiles and other networks may cost more). Sales and changes to existing bookings: 807 260026 (calls cost 0.82 € per minute; calls from mobiles and other networks may cost more).
in Switzerland, Web Support: 0900 000 176 (Saturday and Sunday 9:00 to 17:00hrs) (calls cost CHF 2.12 per minute; calls from mobiles and other networks may cost more). Customer services: 0900 000 258 (calls cost CHF 0.35 per minute; calls from mobiles and other networks may cost more). Sales and changes to existing bookings: 0900 000 195 (calls cost CHF 1.50 per minute; calls from mobiles and other networks may cost more).
in Italy, Web Support: 899 676 789 (Saturday and Sunday 9:00 to 17:00hrs) (calls cost € 1.55 per minute; calls from mobiles and other networks may cost more). Customer services: 899 234 589 (calls cost € 0.30 per minute; calls from mobiles and other networks may cost more). Sales and changes to existing bookings: 899 678 990 (calls cost € 0.96 per minute; calls from mobiles and other networks may cost more).
Other international calls
If you are telephoning from a country not listed above, you can call us on 0044 870 6 000 000. Please note that calls made to this number will be charged at the prevailing overseas call rate. We recommend using easyJet.com as a cheaper alternative.