Air flight(Ryanair) cancellation what should I do?

Question

I have booked with Ryan air from London to Basel on 21st Dec etc...
They have announced yesterday the route has been ceased because of the negotiation with the airport for the airport charge or something could not reach the agreement...anyway they won't fly to Basel anymore and I have note received any e-mail from them, the news section on Ryanair web said that they would contact all passengers with full refund the coming week(They should really tell us now though..because If we have to buy new ticket with Easy jet or what ever is already expensive now!!
I am very upset about this and I think they shoud provide the alternative ticket to Basel (with Easy jet or Swiss or whatever)
If i knew this in advance I would have booked with Easyjet in the first place to get cheap price (I booked this about 2weeks ago and was good deal)
Please advise I will call them now and tell them they should take me to Basel whatever it takes as that is not our (passengers problem)

tell me what to tell them for this

Answer 1

That's what you get for booking with Ryanair!



You haven't got a leg to stand on. You can rant and rave and stamp your feet as much as you like but there's not a hope in hell of them getting you there.



Just accept you've made a mistake, book a new flight PRONTO - don't wait because the fares will only go in one direction - and vote with your wallet by NEVER booking to travel with Ryanair again!



Edit: Easyjet, BA and SWISS also operate the route so check out fares on their websites.

Answer 2

Ryanair is just an awful airline. They are known for terrible customer service, crowded and dirty planes and an overall horrible flying experience. I would NEVER fly on one of their flights. EasyJet is a far better choice and offers a much better product. You will be lucky if you actually get a refund from them, but they are a despicable company who hate their customers. I do not understand why anyone does business with them.

Answer 3

Easy jet is better.

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Answer 4

Don't think Ryanair will care very much , A right penny pinching operation , Why people bother with them I don't know ,, Just to save a few bob on what is a crap airline , ..

Answer 5

I even put down my lunch to answer this Q - book your alternate fight RIGHT NOW!



As seats for your intended route will fill quickly, and the price goes up as the plane fills up.

Answer 6

you can get easyjet flight cheaper than normal



http://www.harlowherald.co.uk/content/hlwherald/news/story.aspx?brand=HLHOnline&category=NewsHarlow&tBrand=HertsCambsOnline&tCategory=newslatestHLH&itemid=WEED11%20Nov%202009%2011%3A32%3A07%3A390